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Don't see your question here? Feel free to call of email us!

  • I've chosen dates in the reservation search bar, but nothing happens."
    It could be 2 things: There is a minimum night stay for each home based on the season. The range for this short as 2 nights and as long as 7 nights. Simply extend your dates. The home is not available for the dates you've chosen. Simply adjust your dates.
  • Do I need to have a Paypal account to pay with my credit card?
    No. You don;t need to sign up or have a Paypal account to pay with your credit card.
  • Is my payment information secure?
    We use Paypal to process guest payments so guest can pay with confidence. By using Paypal, we never receive your credit card or banking information.
  • Why book directly vs on a booking site such as Airbnb, VRBO/Homeaway etc?"
    Simple. We never charge "a guest service or processing fee" We don't have a one size fits all approach to pricing. It's always your choice to add additional amenities or not. We guarantee our lowest price when you book directly. If you have a questions call of email us directly. Booking platforms go to great lengths to limit free communciation between guests and owners until payment is secured.
  • Once I make a reservation. What happens next?
    We'll reach out to you with our Guest Rental Agreement. Once all documents are received, you will receive a confirmation email that provides timing, information, amenities and details to help you plan your stay from arrival to departure. If at any time you have any questions along the way- we're happy to walk you through it.
  • What time is check-in and check-out?
    Standard Check-In : 4PM Standard Check-Out : 10AM Our check-in window is 4PM-7PM. Arrivals after the window closes may result in a delayed check-in to the following morning. Early check-in and late check-out is subject to additional fees and must be arranged in advance.
  • How does the Deposit work?
    Your deposit is fully refundable within 10 days upon check-out, contigent upon your post check-out inspection.
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